Contact the studio
A conversation is a good start.
A question about a piece, a small idea, a fit concern.
Tell us what you have in mind.
Can I use my own handwriting or drawing?
Yes. Upload all design and placement images together on the selected product page. Use the single instructions box for your finished size, preferred placement and any other details. We keep that piece and its handwork stitch technique, changing the artwork and placement. The studio confirms feasibility and price, then prepares one first design and one revision within the same brief.
Can you change the length?
Yes, on every style. Body and sleeve length adjustments are free up to this style’s corresponding XL measurements + 2 cm. Wraps use their standard length as the free limit. Longer lengths and width changes are quoted. Use A4 markers or tape photos of a similar garment; if you have none, choose No similar garment and share a full-body photo plus your usual brands, sizes and fit concerns. Height and weight are required in either case.
Will a virtual image show the fit accurately?
The visual preview helps agree the artwork and placement. Fit is assessed using finished garment measurements, your reference garment and the dimensions you approve with the studio.
Can a personalized piece be returned?
Your proposal confirms the applicable terms. Eligible personalized pieces cannot be returned for a change of mind after dispatch. Eligible standard items may be returned within 60 days of delivery, subject to our Return & Refund Policy. Quality faults and departures from agreed specifications remain covered.
Can I request something beyond body or sleeve length?
Describe shoulder, chest or arm-width concerns in your request. These require a separate feasibility and price review; we may suggest a different base size or style.
What should I upload with my request?
Artwork: clear design and placement references. Fit: an A4 or tape photo of your own similar garment, with a full-body photo optional. With no similar garment, a full-body photo and fit-history notes are required instead. Height and weight are always required for fit requests. Preview files stay in this tab.